Personal Data Protection Policy

Who are we?

The address of our website is: https://doggocatworld.com.

doggocatworld.com is a website for the sale of high-quality pet products, offering customers the option to purchase premium items for dogs and cats. The products are delivered directly to your doorstep.

Purpose of Data Processing

The data processing aims to manage inquiries related to the doggocatworld.com website.

It allows doggocatworld.com to:

  • Receive contact inquiries as part of the "Contact Us" feature.
  • Manage newsletter subscriptions through the "Subscribe to Newsletter" option.
  • Create user accounts.
  • Collect analytics statistics through Google Analytics.
  • Facilitate user account login.
  • Handle password reset requests.

Legal Basis

Article 6, Paragraph 1 of the General Data Protection Regulation (GDPR) governs this data processing, which falls under the management of the commercial activities of doggocatworld.com.

Data Processed

Categories of Processed Data:

  • Identity.
  • Contact information (email address, postal address).
  • Phone number.
  • Ongoing orders.
  • Past orders.

Data Source

The data is provided by users of the doggocatworld.com website who wish to submit contact requests, subscribe to the newsletter, create an account, log in, or purchase one or more products.

Mandatory Nature of Data Collection

The contact forms on the doggocatworld.com website require the mandatory collection of data for proper handling of requests.

Creating an account on the doggocatworld.com website also involves mandatory data collection for the proper processing of requests.

Newsletter subscriptions on the doggocatworld.com website similarly require mandatory data collection for proper handling of requests.

Automated Decision-Making

The processing does not involve automated decision-making.

Data Subjects

The data processing concerns individuals who wish to submit inquiries or questions through the doggocatworld.com website, subscribe to the newsletter, create an account, log in, or purchase one or more products.

Data Recipients

Categories of Recipients:

  • The management of doggocatworld.com.

Data Transfers Outside the EU

No data transfers outside the European Union are conducted.

Data Storage Durations

For individuals who register on our website (if any), we also store the personal information they provide in their user profile. All individuals can see, edit, or delete their personal information at any time (except they cannot change their username). The website administrators can also see and edit that information.

Data related to contact forms on the doggocatworld.com website is retained for 2 years from the date of processing the request.

Your Rights Regarding Your Data

In accordance with the provisions of the French Data Protection Act No. 78-17 of January 6, 1978, as amended ("Loi Informatique et Libertés"), you have the right to access, rectify, and object to data concerning you for legitimate reasons, as well as the right to define directives concerning the fate of your data after your death.

You also have the right to request a limitation of processing, a right to be forgotten and digital erasure, a right to data portability, and the right to lodge a complaint with the National Commission for Data Protection and Liberties (CNIL).

You can exercise your rights on your data by contacting doggocatworld.com at the following address: support@doggocatworld.com or by using our contact form.

Protection of Your Personal Data

Enhanced security measures are implemented to collect and process personal data in conditions that ensure their confidentiality, integrity, and, more generally, their security in accordance with the provisions of the French Data Protection Act.

As no security measure is infallible, doggocatworld.com cannot guarantee absolute security for your personal data.

All data from our website is stored with our host Hostinger. To learn about our host's privacy policy, please visit the following page: Protection of Personal Data at Hostinger.

Statistics and Audience Measurement

In order to tailor our site to the preferences of our visitors and improve it to offer relevant content, we measure access sources, the number of visits, the number of pages viewed, visitor activity on the site, and their return frequency. The analytics tool used on our website https://doggocatworld.com is Google Analytics. The list of cookies used by Google Analytics is presented here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Our use of the audience statistics tool does not allow us to identify you. We have customized our tracking code to enable IP address masking. Thus, all IP addresses of users of our website are anonymous in Google Analytics.

To learn about the privacy policy of Google Analytics, please visit the following page: Google Privacy Policy. The following link allows you to save a cookie in your browser to disable audience measurement cookies: https://tools.google.com/dlpage/gaoptout?hl=en.

Data collected through audience measurement cookies are used by doggocatworld.com to measure and analyze website audience and are retained indefinitely. They are not transferred to third parties or used for other purposes.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Refusal of Cookies Used on Our Site

Refusal of Cookies from Your Internet Browser

You can choose to disable some or all Cookies at any time. Your browser can also be set to notify you when Cookies are placed in your device and to ask you whether or not to accept them on a case-by-case basis or in total.

Chrome Browser

Procedure:

  1. Click on the icon in the top right corner, "Customize and control Google Chrome."
  2. Click on "Settings."
  3. In the settings menu, click on "Advanced."
  4. Click on "Privacy and security."
  5. In the "Privacy and security" tab, click on "Content settings."
  6. Click on "Cookies" and manage your choices.

Depending on your browser version, the path to the cookie management window may be different. If this is the case, the browser usage guide will allow you to quickly access the cookie management window.

Internet Explorer Browser

Procedure:

  1. Click on the button in the top right corner, "Settings and more."
  2. Click on "Settings."
  3. Click on "Show advanced settings."
  4. Manage your choices in the "Cookies" tab.

Depending on your browser version, the path to the cookie management window may be different. If this is the case, the browser usage guide will allow you to quickly access the cookie management window.

Firefox Browser

Procedure:

  1. Click on the Menu Firefox icon in the top right corner, "Open Menu."
  2. Click on "Options."
  3. Choose "Privacy & Security."
  4. Manage your choices in the "Cookies and Site Data" section.

Depending on your browser version, the path to the cookie management window may be different. If this is the case, the browser usage guide will allow you to quickly access the cookie management window.

Safari Browser

Procedure:

  1. Click on "Settings."
  2. Click on "Preferences."
  3. Click on "Privacy/Security."
  4. Click on "Show Cookies" and manage your choices in this tab.

Depending on your browser version, the path to the cookie management window may be different. If this is the case, the browser usage guide will allow you to quickly access the cookie management window.

Other Browsers

If you use another browser, please consult the browser usage guide to customize the operation of cookies in that browser as you wish.

Refusal of a Cookie Issued by a Social Network

Social Network Cookies allow you to share content from our Site with other people or to make known to these other people your consultation or your opinion concerning content on the website.

If you do not wish a social network to link the information collected through our website to your user account, you must first log out of the social network.